1.We are dealing with Live insects and its production vary always Hence delivery will be subject to availability So for bulk order kindly contact us before placing the orders.
2. Some insect production takes months together so advance planning by the grower will help us to deliver you ontime
3. Some insect out break will be seasonal So the farmers are adviced to predict the insect out break and plan the order well in advance.
4. If any of the items are not available, excess amount will be refunded.
5. Once the courier is booked, It’s their responsibility to reach on time and if any delay due to logistical problem, we cannot take the responsibility and usually they won’t respond if we make a complaint like delay in delivery ( All the courier companies are working on Franchisee model so the response will be poor)
6. Or else you can suggest the best courier service provider in your location. We will book as per your suggestion.
7. Some time you might have paid the courier charges through online and our rates are calculated for professional courier service. And if you want to divert your preferred courier service or postal department, the difference amount you have to pay or we will reimburse.
8. Fedex , Blue Dart will provide prompt service, and good tracking system available. Hence for long distance, we adviced to use their service by the customers